FAQ
Default solution folder, feel free to edit or delete it.
DID stands for – Direct Inward Dialing (or DDI, Direct Dialling Inward in Europe) is a feature offered by telephone companies for use with their customers’ ...
Tue, 28 Oct, 2014 at 5:13 PM
A VoIP telephone, also known as a SIP phone or a Softphone, allows the users to make phone calls to any softphone, mobile or land line by using Voice over I...
Tue, 28 Oct, 2014 at 5:14 PM
A voicemail system is a centralized system used in businesses for sending, storing and retrieving audio messages, just like an answering machine would do at...
Tue, 28 Oct, 2014 at 5:15 PM
Each extension in a phone system is normally linked to a voice mailbox, so when the number is called and the line is not answered or is busy, the caller lis...
Tue, 28 Oct, 2014 at 5:15 PM
The implementation of an IP telephone system in a business requires the use of a very specific type of phone: The IP Telephone.
IP Phones are somet...
Tue, 28 Oct, 2014 at 5:16 PM
SIP uses Methods / Requests and corresponding Responses to communicate and establish a call session.
SIP Requests:
There are fourteen SIP ...
Tue, 28 Oct, 2014 at 5:18 PM
Unified Communications (UC) is defined as the process in which all means of communication, communication devices and media are integrated, allowing users to...
Tue, 28 Oct, 2014 at 5:19 PM
As FAX wasn’t designed for digital networks, FAX to email can be tricky unless you’re using UCS Phone System for Windows. UCS uses FoIP – Fax over IP whic...
Tue, 28 Oct, 2014 at 5:21 PM
IP telephony (Internet Protocol telephony) is a term used to describe technologies that use the IP protocol to exchange voice, fax, and other forms of infor...
Tue, 28 Oct, 2014 at 5:22 PM
With the voice and FAX delivery feature, your voicemail messages are delivered to multiple email addresses
Tue, 28 Oct, 2014 at 5:23 PM